Ways to Support Employees with Phobias

According to the NHS, “a phobia is an overwhelming and debilitating fear of an object, place, situation feeling, or animal. Phobias are more than pronounced fears. They develop when a person has an exaggerated or unrealistic sense of danger about a situation or object.” While phobias can be treated professionally, they can affect a person’s behaviour, and this may become evident at their place of work.

Phobias often cause the person to avoid certain situations and can create intense feelings of anxiety or stress, which might result in nausea, nervous trembling and headaches. It’s important for employers to be aware of any phobias that their employees might have so that they can help them to feel at ease in their job. However, it is advised that the person with a phobia seeks professional treatment if it impacts their day-to-day life or causes them extreme anxiety, distress or fear.

Types of phobias

Phobias fall under five categories, including animals; natural environment; blood, injury or medical issues; situations such as driving, flying and lifts; and others such as drowning, loud noises and choking. 

Along with some of the more common phobias which include agoraphobia (fear of open spaces) and claustrophobia (fear of confined spaces) VeryWellMind has published a long list of identified phobias.

How to support an employee with a phobia

While there is professional help available for anyone with a phobia, there are certain steps an employer can take to help the employee in the meantime.

1. Show respect and don’t mock or belittle them
2. Avoid using phrases such as “get a grip” or “get over it” as this can cause the person even more anxiety.
3. Be conscious not to put them in a situation that will aggravate or intensify the phobia. For example, don’t force them to take the lift if they have claustrophobia.
4. Allow them the option of flexible home working if possible where there’s a chance they might suffer from anxiety.
5. Allow them time off if they are attending a therapy session.
6. Remove them from a situation if you can see that it’s making them feel anxious. You could also encourage them to do breathing exercises to help calm them down.
7. Create a safe work environment for them so they aren’t exposed to anything that may cause them anxiety.
8. Encourage them to seek professional help from a doctor or therapist.

If you work with someone who has a phobia, Mind has lots of useful information that offers advice and relevant contacts.

Further information

You can find out more about phobias and how to manage them in our FREE booklet, "Understanding Phobias" Download it here >

How to grow your self esteem and start taking risks at work

Some might consider this a bit of a ‘chicken and the egg’ scenario. Which comes first? Do we grow our self esteem prior to taking risks or do we take risks to grow our self esteem? Well, if the truth be known, a little bit of both can work wonders.

I hear you saying “I’m too scared. What if it all goes wrong.” But you’ll never know what is possible until you do take risks. But, okay, let’s work on improving your confidence first.

For whatever reason, many people lack self esteem and this can act as a huge barrier when trying to progress in all areas of our lives, including work. When we lack self confidence, it can leave us with negative emotions, which can influence the path we map out for ourselves in life. Too often we opt for the easiest or simplest route as we are too afraid of failure, anxiety, and stressful situations, but does that make us truly happy? A recent study undertaken by My Confidence Matters revealed that women are affected most by the lack of confidence and it is holding them back from moving forward in their jobs.

Sometimes we lack self esteem because of past relationships, and how people have treated us in our past can have a huge effect on how we treat ourselves. Just remember that whatever other people tell you or say to you isn’t always the truth, so you shouldn’t let it dictate how you see yourself.

5 tips for improving self confidence

1. Be kind to yourself. You know that you have positive qualities and skills, they just seem to go unnoticed. Remind yourself every day – write things down or just say them to yourself – about everything you like about yourself. It might seem difficult to begin with but once you get into the swing of it, you’ll start to find more and more things that you love. Don’t forget that when you run yourself down, your body and mood are negatively affected and likewise when you recall all your good points, your body and your mood improve.

2. Stop comparing yourself to others. Remember that everyone is different and has their own unique traits, qualities, and skills. Not everything is always as it seems – some people are just much better at ‘bigging’ themselves up than others. This doesn’t mean you have to go around telling everyone how great you are but if you believe in yourself, then this will show in your demeanour and attitude and you’ll find that people will start to think differently about you when they see that you feel confident about yourself.

3. Surround yourself with people who boost your self esteem rather than knock it down. If you don’t already have friends or family who you can rely on, try to find a new support network. Mind has lots of peer support and Elefriends is an online community where you can meet like-minded people wanting to support each other.

4. Set yourself challenges.  Challenges will help you take steps towards growing your self esteem. For example, learn a new skill such as a language, take up a sport or do something creative and you’ll see just how amazing it feels to achieve something, no matter how small.

5. Set yourself some work goals. Make a list of all the things you’d like to achieve at work, prioritise them, and then break them down into smaller goals. If you’d like to go for a promotion at work, what steps could you take to achieving your goal?

• Show initiative by taking on a small task without checking in with your manager first. Most bosses like to see an employee using their initiative.
• Demonstrate leadership skills by perhaps asking a colleague to undertake a part of your project that you feel their skillset would be better suited to.
• Speak up in meetings. Don’t be afraid to offer your opinions and accept that not everyone will agree with what you have to say but it doesn’t matter so long as they give your thoughts some consideration.
• Is there something in the company that you feel could be done better? If so, why not address it and offer a solution to the problem. Problem solvers are often looked upon favourably.

Once you start taking small steps, the more your self esteem will begin to grow and you’ll become less afraid to take risks. Remember, not everything will always go your way or work out how you want it to but it’s having the confidence to do it anyway and not letting the outcome affect who you are that’s important.

How to overcome shyness at work

Not everyone is blessed with confidence and for those who suffer from shyness, many situations that others might not even give a second thought, can appear daunting, especially in a place of work.

The Effects of Shyness

Shyness can be almost debilitating to some and can hold a person back from achieving their goals at work. You might avoid public situations, be too scared to speak up for yourself or suffer from anxiety,  and you may feel lonely, but remember that you're not alone and there are ways to overcome your shyness at work.

Be Kind to Yourself

Besides your family and close friends, your shyness might not be quite so obvious to people who don’t know you. Often our inner critic is eager to put us down when others most likely wouldn’t. Try to focus on your positive attributes rather than the negatives and make a list of everything you love about yourself. Remind yourself that you do have a lot to offer and that your thoughts and opinions are equally as important as those of your colleagues.

Face your fears It’s not uncommon to play out a situation or conversation in your head that hasn’t even taken place, so try not to overthink and create negative outcomes where there are none, although this might seem easier said than done. Ask yourself what you're afraid of and what’s the worst that can happen.

Avoid negative people
Regardless of whether we're shy or confident, there will always be negative people who like to put others down in order to make themselves feel better. Remember - this isn’t personal towards you and it’s more of a reflection of their insecurities. If you do come across these types of people, try to avoid them and don’t allow them to steal your energy.

Push your boundariesThis might seem like an impossible task, but once you start to step outside of your comfort zone and push your boundaries, the next time becomes a whole lot easier. Set yourself achievable goals such as contributing to a discussion in a meeting, and take note of people’s responses and reactions – are they really as bad as you’d imagined?

Small steps like this can really help increase your confidence over time and you might even realise that others appreciate your input.

Observe yourself and othersMake a conscious effort to observe people you admire. Listen to how they speak and take note of their body language. How does this differ to yours? What do you admire about them? Practise imitating some of their traits on your own in a place where you feel comfortable and relaxed. Try looking at yourself in the mirror, keep eye contact, keep a confident posture, smile and speak clearly. The more your practise this, the more natural it will feel and the easier it will be to put into practice in the workplace.

Practise confidence building techniques Try building your confidence up outside of the workplace with people you don’t know. Perhaps introduce yourself and start a conversation with a stranger – they don’t know you and you’ll probably never meet them again, so what does their opinion matter? Initially, you can keep the conversation short and build it up over time.

You can then try something similar at work. Maybe break the ice with a colleague on your lunch break by asking how their weekend was.

Visualisation techniquesFear is often caused by our own thoughts rather than actual events, so try to change your thought process by visualising positive outcomes. If there’s a presentation coming up at work that you’ve been dreading, imagine everyone listening intently to what you have to say and praising you afterwards for your excellent delivery.

Consider the benefitsRemember what you have to gain from overcoming shyness at work. Maybe you’ll make new friends, you’ll gain greater respect from your colleagues and boss, or you might even get that promotion and pay rise you’ve been hoping for.

The more you practise these techniques, the easier it will get and the more confident you will become.

For more techniques to boost self confidence, take a look at the Very Well Mind website. 

How to be brave at work and face your fears

There’s a saying that goes: why fit in, when you were born to stand out! However, many of us have a deep-rooted fear of failure or criticism in the workplace, which means we are more than happy to stay beneath the radar and remain unnoticed. While this may work for a time, there are occasions at work – when negotiating pay rises or promotions, for example – that we have to stand up and be counted.

It’s not uncommon to have sleepless nights at the thought of having to give a presentation in front of a crowd or when faced with the prospect of being more assertive with a colleague to resolve an issue. But in order to move forward it’s absolutely necessary to overcome our fears and step outside of our comfort zone for time to time.

Fortunately, there are strategies that you can practise to build your confidence and give you the courage you need to be brave and assert your ideas.

What’s the worst that would happen?

The moment you choose to overthink and imagine outcomes of a situation, you fill yourself with fear. Let’s face it, you’re unlikely to lose your job just because you’ve expressed a well-thought out idea or asked for a pay rise. So sometimes, it really does help to think about what the worst outcome would really be – and it’s never as bad as your initial emotional reaction. When you approach any situation from a calm, logical perspective, you’ll realise the outcome is usually much more positive than you imagine. Practise this and you could save yourself days of stress in the process.

Building confidence

In order to be brave at work, you need to build confidence and have self-belief that your ideas are worthy and that your opinions matter. Begin by expressing your thoughts clearly and make sure you back up your views with research – people can’t argue with facts! Practise the conversations in your head – or engage your friends and family members in some role play exercises. Remember, not everyone is going to agree with you all the time, but everyone brings a unique perspective to their work, so chances are your opinion might address something that others hadn’t even considered.

Attitude is everything

Our automatic reaction to addressing a colleague who doesn’t agree with our opinions is usually to become defensive. We take criticism personally, when it’s usually not intended to be. The best response is to give people the opportunity to address their issues with you personally and answer them as best as you can – calmly. Remember, it’s about working as a team for the best interests of the company. Defend your views confidently but be willing to listen to others’ views at the same time. No-one gets it right all the time. One of the best ways to overcome your fears is by accepting constructive criticism. Sometimes, it can be a hard pill to swallow but it’s a great way of increasing your confidence. When we accept our own flaws and mistakes, we learn how to improve ourselves and will find that people will begin to respect us more as a result.

For some more tips on how to build confidence, read one of our previous blog posts here.

Facing your fears

Most of us have fears or phobias that stop us from achieving our full potential – we’re only human, after all. However, sometimes these issues can become problematic, getting in the way of our performance at work, or our enjoyment out of work.

The great news is that many fears and phobias can be overcome, if you want it badly enough. And rather than avoid the things that make you anxious, often the best thing to do is to expose yourself to them until you become desensitised to the fear they induce.

We’re not talking about jumping right in – it’s more a case of taking tiny steps, and gradually increasing the frequency of time and duration you expose yourself to whatever it is you fear, until you can manage your emotional responses better.

Let’s give you an example: you have a fear of presenting to large groups - you're not alone - many people do. So start off small. Agree to sit on a question panel, for example, or develop the presentation materials, but ask a member of your team to present. Once you feel comfortable doing that, agree to present for a short period of time at a small gathering until your confidence grows. Now, while we can’t guarantee that you will grow to love taking the stage in front of your peers, we can say that it won’t ignite the same feelings of fear any more, which means it won’t hold you back.

We have four tried and tested tricks to help you build up your exposure and face your fears.

Picture your success

Picture yourself doing exactly what it is you fear. In fact, go one step further, picture yourself being completely at ease while doing it. The trick is this: if you think you can – truly believe you can – you will. Be prepared to take the first step forward and plan your actions out step by step. Use the power of your mind to realise your success.

Remember the time you did it!

Often we are our own worst critic and that stops us from doing things. Strengthen your belief in yourself by reflecting on the last time you successfully overcame your fear. Forget about the feelings of anxiety that preceded your success and, rather, concentrate on the feelings of joy and elation when you’d done it. Relive that feeling, dwell on how good it made you feel. 

Seek inspiration from people you look up to

We’re all fallible and many of the world’s most successful people have overcome adversity to propel them forward. If you’re feeling anxious or plagued with self-doubt, do a quick google search on some of the people you find most inspirational. See how they overcame their fears and used it as a power for good. Use the success stories of others as the fuel you need to face your own fears. 

Only positive thoughts

Positive thoughts attract success. Instead of fearing the worst, train yourself to expect the best. Don’t give your fears the time to dwell in your mind – they will sap all of your energy. Focus on solutions, plan to succeed – and you will get there.

Seven steps to conquering your fears, so you’re free to achieve your full potential

We all experience lapses in confidence every now and again – it’s all part of being human – and there are often particular tasks that we don’t look forward to at work; whether it’s delivering a presentation to a group of colleagues, delivering bad news to team members or renegotiating work hours. Luckily, these events don’t tend to be everyday occurrences, however they can impact on our performance and overshadow the rest of our work.

We have developed seven steps to conquering your fears at work – whatever they may be – so you’re free to achieve your full potential in the workplace.

1. Write it down

When we think about things in our head, even the smallest issues can manifest into mountains. The more we think about things, the bigger they become, until they become debilitating. The simple act of writing down what scares us, immediately makes the issues more manageable. Try it. Once written down, we can start to break down our fears and create an action plan to deal with the problem.

2. Own it, accept it

As humans we are born with certain fears – a fear of being left, for example. Fears are what keep us safe and keep us alive. However, many fears – such as speaking to groups of people – are learned behaviours. They’re triggered by life experiences and when we find ourselves in similar situations in the future our learned fear is invoked again. The way to break these fears down is to own them and accept them. Once you have admitted to them being part of who you are, you will find yourself more able to work through your fears.

3. Talk about it

Once you’ve accepted your fears, it’s time to share them with people we trust… colleagues, managers, family – it doesn’t matter who with, but the saying ‘a problem shared is a problem halved’ is true. Talking about your fears with others makes things easier to deal with and stops them from becoming insurmountable. Fears often sound ridiculous once out in the open and getting a second opinion can often put our fears in perspective.

4. Visualise the best result

Visualisation is a tried and tested practice for helping us conquer our fears and rewire our thinking. Brain studies reveal that thoughts produce the same mental instructions as actions. In other words, when we think about the positive outcomes of our actions at work, we are more likely to take events in our stride and conquer our fears. Remember when you asked your boss for a rise and increased your income by 50%? Remember that standing ovation you got after your project presentation? No? Maybe you need to think a bit harder. Remember: think success, be successful.

5. Compartmentalise

Set time aside to deal with your fears but don’t let them take over the rest of your day. If you know you have a stressful event coming up, put 10 minutes in your diary every day when you will focus on your fears. Use the time to think about the fear you’re facing and take time to compose yourself. Getting your mind around what you fear is half the battle. Try some mindfulness exercises to help manage your anxiety.

6. Face your fears

Many behavioural therapies focus on exposure. Put simply, this means often the best way to overcome a fear of something is by doing it. Fear is irrational and chances are our worst case scenario just won’t materialise. Exposure helps you superimpose positive memories on top of your fearful ones to change your mindset.

7. Reward your efforts

While much of the time we are able to avoid that which we fear, there are certain times in the workplace where this just isn’t possible. In much the same way as we reward our children for their positive behaviour, there is no reason why rewards should not feature in our working lives too. Put time in your diary following a stressful event to pat yourself on the back for a job well-done. A shopping trip, a trip to the movies, a night out with friends. Treats are always better received when they’re earned and what better way to earn one, than by facing your fears, head on?

No-one wants to let their fears stop them from achieving their true potential. Put all these steps in place and we hope you will soon be able to embrace your fears and unleash new skills you’ve been hiding. As Susan Jeffries said: Feel the fear and do it anyway!