Tuesday 4 July 2023

How to Perfect the Art of Delegating

Are you inundated with tasks at work? Do you find your to-do list growing quicker than you can cross off tasks? Is your workload causing you anxiety and stress? If the answer is yes to these questions, then it’s time for you to perfect the art of delegating.

What is delegating?

Delegation is the distribution of certain tasks to the relevant people or departments rather than trying to complete them all yourself. Doing this ensures the tasks are completed on time and in the appropriate fashion. Allowing tasks to pile high because you don’t want or trust others to complete can often result in burn out and mental health issues.

How to delegate as an employee

If you aren’t in a managerial position, delegation can become tricky when superiors expect you to take on extra tasks. 

When you are given tasks in addition to your 'business as usual' expectations:
  • Compile a list of the tasks you currently have with deadlines attributed to them. Send this list to your boss and ask them which one or ones they would like you to postpone in order to do any extra tasks they have asked you to do. This allows your manager to see just how much you have on your plate and to understand that if they present new priority tasks then other tasks won’t get done on time.
  • Block out time in your calendar to complete tasks. If your calendar can be viewed by colleagues and management block out an hour or so as 'busy' so others know not to disturb you during this time. You can also let your manager know that you’ll be doing this to ensure you can complete tasks on time.

How to delegate as a manager

It’s important not to take your employees for granted but allocating tasks to employees can mean allowing them to learn new skills which will benefit them in future. It also shows that you trust them with certain levels of responsibility, which can boost their confidence and increase their levels of motivation.

When delegating tasks as a manager:

  • You don’t have to do it all. The first step for many managers is acknowledging that you can’t do everything, even if you want to. There is nothing wrong with delegating tasks, in fact, doing so gives you the opportunity to be a great manager to employees who want to learn new skills or have more responsibility.
  • Make sure the employee you select has time to complete the tasks. Go through any current responsibilities they have to ascertain if other tasks can be sidelined and if they have the time to complete new tasks.
  • Choose the right person for the job. If an employee is an excellent problem solver or loves research, then give them tasks to suit these skills. Likewise, if an employee is great with admin, or known for being a spreadsheet whizz, allocate these types of tasks to them.
  • Be very clear about your expectations and what the task entails. Provide examples of similar tasks and their results if possible. It’s also important to let your employees know to communicate with you if they need any additional information or are uncertain about any elements of the task, or if they are having any difficulties completing the task. 
  • Don’t micro-manage. Once you’ve delegated tasks, trust your employee to do the job. Don’t be tempted to continuously check in on progress. If you’ve given a deadline, trust they will deliver by this time.

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